Product Researcher

New York, United States · Product


We are a research and design driven product company at heart. Having successfully raised our Series A and achieved our first big revenue milestones we can now execute on our vision and write the next chapter. We are therefore starting to build-out Product Research as a central pillar in our company to create valuable, intuitive, easy-to-use, and engaging healthcare communication solutions for our customers.

The Product Researcher will be an integral part of the product team, responsible for practicing and evangelizing user research, and ensuring it is the trusted source for product direction. You will collaborate with Product Management, Design, Business Intelligence, and Engineering to define research problems and then execute research studies to produce actionable solutions. You will have the opportunity to own and drive research projects from start to finish and to set the build out of a growing research team.

You will be asked to mentor and support other team members across departments and evangelize Klara’s research capabilities and scientific mindset.

Klara is committed to using formative research to identify customer problems and design research studies that ensure products are engaging, intuitive, easy to use, and most importantly deliver impactful value to users. Research should be involved at every stage of the product development process; from understanding problems, the evaluation of concepts to monitoring of products post-launch.

Working at pace is key and we experiment with processes, methodologies and ways of working to provide product teams with critical insights as quickly as possible.


We want big thinkers and masters of their trade who are humble, curious, and most importantly empathic of the customers needs. You are excited by the challenges healthcare presents and are energized by being part of a well built, funded, and managed startup. Ideal candidates have:

Research experienceCapabilities & Interests


We are committed to making work itself at Klara an enjoyable and rewarding experience. If there’s something important to you that’s not on this list, talk to us.

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